© 2016 by Reverside

business transformations

Business Process Management

Want to exceed your client expectations?   Want to respond to changing consumer, market, and regulatory demands faster than your peers?Want to exceed your client expectations?   Read more ...

Business Process Re-engineering

Looking for a manifold increase instead of a small percentage improvement? Ready to reinvent from scratch?   Read more ...  

Enterprise Resource Planning

Customer Relationship Management

Accounting and financial applications, Procurement,Order Processing and Supplier Management,Inventory management, HR management and Payroll Functions.   Read more ...

In this cut throat era every entity wants to augment their bottom line year on year. Without a sizable loyal customer base is it possible?   Read more ...

Business Process Management

Want to respond to changing consumer, market, and regulatory demands faster than your peers?
Want to connect the LOBs to the IT department within your organization?

 

Reverside has the know-how with its Business Process Management service offerings. We can help in reduction of human errors and miscommunication and focus stakeholders on the requirements of their role thus making organization's workflow more effective, efficient and capable of adapting to an ever-changing environment.

 

How we do it?

 

By Aligning corporate strategy with business processes. By Identifying the key business drivers and processes By Modeling, Analyzing and optimizing the key processes By Automating the processes and monitoring to improve business performance

 

What’s in store for you?

 

Model

 

Identifies the existing processes and designs the “to-be” processes. Representation of process flows, factors influencing it , alerts and notifications, escalations, standard operating procedures, service level agreements and task hand over mechanisms are mainly focussed on. Modeling takes the theoretical design and introduces combinations of variables (e.g., changes in costs) which determine how the process might operate under different circumstances.

 

Analyze

 

Runs “What-If” analysis on the processes that have been modelled. "What if the availability of resources reduces by 25%?" "What if I want to reduce the cost of getting a task done by 20%?”

 

Improve

 

Improves the applications that the process spans by bridging the gap between these disparate applications.

 

Automate

 

Automates the workflows which represent various business processes across the organization. Automated notifications like reminders, escalations and alerts are set to let the business focus on a task that requires their attention.

 

Monitor

 

Keeps a track on the individual processes so that their status can be easily seen and provides statistics on the performance of these processes. These statistics would in turn help sync the related processes better.

Want to respond to changing consumer, market, and regulatory demands faster than your peers?
Want to connect the LOBs to the IT department within your organization?

 

Reverside has the know-how with its Business Process Management service offerings. We can help in reduction of human errors and miscommunication and focus stakeholders on the requirements of their role thus making organization's workflow more effective, efficient and capable of adapting to an ever-changing environment.

 

How we do it?

 

By Aligning corporate strategy with business processes. By Identifying the key business drivers and processes By Modeling, Analyzing and optimizing the key processes By Automating the processes and monitoring to improve business performance

 

What’s in store for you?

 

Model

 

Identifies the existing processes and designs the “to-be” processes. Representation of process flows, factors influencing it , alerts and notifications, escalations, standard operating procedures, service level agreements and task hand over mechanisms are mainly focussed on. Modeling takes the theoretical design and introduces combinations of variables (e.g., changes in costs) which determine how the process might operate under different circumstances.

 

Analyze

 

Runs “What-If” analysis on the processes that have been modelled. "What if the availability of resources reduces by 25%?" "What if I want to reduce the cost of getting a task done by 20%?”

 

Improve

 

Improves the applications that the process spans by bridging the gap between these disparate applications.

 

Automate

 

Automates the workflows which represent various business processes across the organization. Automated notifications like reminders, escalations and alerts are set to let the business focus on a task that requires their attention.

 

Monitor

 

Keeps a track on the individual processes so that their status can be easily seen and provides statistics on the performance of these processes. These statistics would in turn help sync the related processes better.

 
 

Enterprise Resource Planning

With information lying on separate islands, easy access, flexibility, integration and usability usually comes at a high TCO (total cost of ownership). Our ERP service offerings can well address your Enterprise needs, taking a process view of the overall organization to meet the goals and tightly integrating all functions under a common software platform. With our ERP service offerings it’s no big a deal for the management to closely know and understand what’s happening in the company.

 

What’s in store for you?

 

  • One solution for better management

  • Lower Implementation Costs

  • Need based Applications

  • Reduced Cycle Time

  • Cost Control & Low Working Capital

  • Shunned Geographical gaps

  • Satisfaction for customers with high expectations

  • Good Competitive edge

 

Customer Relationship Management

It is said a loyal customer brings a loyal one and a dissatisfied customer takes away thousand loyal.

 

In this cut throat era every entity wants to augment their bottom line year on year. Without a sizable loyal customer base is it possible! It is said a loyal customer brings a loyal one and a dissatisfied customer takes away thousand loyal. All businesses are there to support its clients for it to achieve success. By knowing the likings and disliking of your customer will help you build a strong bond with existing clients and also to attract many more new clients.

 

With Reverside’s Customer Relationship Management offerings, we enable you tap what your customers have to say, understand key customer groups, define what customers need and value, target customer groups, tailor products and services for customers, refine channel strategies, measure customer activity in relation to marketing campaigns, new product introductions.

 

What’s in store for you?

 

Analyze

 

Helps you when designing a new product or developing a business model by finding answers to questions like “Will anyone buy this product or require these services?”  If the answer is found to be a ‘NO’ then the next question “WHY” is analyzed. If a product appeals to multiple customer bases, segmented product offers developed to attract niche markets within larger customer bases may increase product appeal and lead to higher customer acquisition rates.

 

Attract

 

Helps you stand out in the crowd when offering a product or service to your customers.  We can help you focus on what your customers want and more specifically how they want it.

 

Acquire

 

Helps in acquiring customers by implementing a strategic plan encompassing aspects of a business from product generation to marketing and customer service. In business, customers acquired equate services rendered or products sold, equates profit generated. We basically help you convince your customers that what you are selling is worth buying.

 

 

Business Process Reengineering

People and processes are the two cornerstones of any business. Rethinking and radical redesign of business processes can help to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality, service and speed.

 

Reverside’s Business Process Reengineering endeavors to redesign the strategic and value added processes that transcend organizational boundaries.

 

What’s in store for you?

 

Why?

 

Rapid change, well informed customers, intense competition demands the organizations to keep their business processes at par with the best practices prevalent in the industry.

 

What?

 

Assists in identifying the processes that need to be re-engineered. The effectiveness of an organization is determined by the effectiveness of its business processes. Business processes which are running the worst , the ones which are very critical and influential in terms of customer satisfaction and the one with a high probability of being successfully re-engineered are the ones that are stressed upon.

 

How?

 

Explains the route to successful re-engineering. With initial preparation for business process re-engineering, analysis of AS-IS processes,designs of the TO-BE processes, re-engineering can be implemented and improved continuously.